Shipping & Returs


SHIPPING POLICY

For the convenience of our buyers, all orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 15 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. WordSmith Publishers is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 15 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be done at the registered address of the buyer as per the credit/debit card only (unless specified at the time of placing the order).

WordSmith Publishers is in no way responsible for any damage to the order while in transit.

CONTACT US
Delivery of our services will be confirmed on your mail ID as specified during registration. For any issue or assistance, you may contact our Phone No + 91 94351 44048
How is the delivery charge calculated?


The shipping charge is based on the weight and value of the books ordered. For multiple products ordered, the programme adds up the weight of all the units ordered and charges a single delivery fee.

 

RETURNS

If in any case our product are damaged during the shipment due to shipper’s mistake or mishandling, than shall be replaced only after receiving insurance claims and if customers wants to cancel the consignment than a penalty of 10% of the total consignment cost shall be charged.

If our products are opened by custom or quarantine authorities, after providing all necessary clearance from India and eventually get damaged due to that, than we are not responsible.

It is also advised to all our customers to avail paid samples and there after, if our products are not confirming to the corresponding samples, than we will take back the consignment at a mutually agreed terms and conditions.

Customer will be held responsible for shipping costs to return consignment to us or to the point of origin.

All returns will be refunded, less restocking fees, within 30 days of our receipt of the returned consignment.